Expert on the Transformation of Customer Relations
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Steven van Belleghem is a thought leader on the transformation of customer relations and the future of marketing. He runs his own inspiration & coaching company, B-Conversational, which helps clients set up long-term inspirational programs to change the mindset and enrich the knowledge of their teams.
“Steven helps companies adapt their strategy to today’s conversation age”
Watch a video presentation of Steven Van Belleghem
Topics
Winning Customers in a World of AI, Bots and Automation
When Digital Becomes Human
Digital Transformation
Marketing 2020
Customers the Day After Tomorrow
The Power of Conversations
Publications
2017
Customers the Day After Tomorrow
2014
When Digital Becomes Human
2012
The Conversation Company: Boost Your Business Through Culture, People and Social Media
2010
The Conversation Manager: The Power of the Modern Consumer, the End of the Traditional Advertiser
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