A World-Renowned Authority on Customer Loyalty and Service Innovation
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Chip Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today’s picky, fickle, and vocal customers.A world-renowned authority on customer loyalty and service innovation, he has written over 400 articles for business journals and magazines. He has appeared live on CNN, CNBC, Fox, Bloomberg TV, ABC, and his work has been featured in Fortune, Businessweek, Forbes, Fast Company, Inc. Magazine, CEO Magazine and Entrepreneur.
“Chip helps organizationsbuild relationships that last.”
Watch a video presentation of Chip Bell
Topics
Innovative Services
Wired & Dangerous
Customers as Partners
Leading Innovative Service
Leaders as Mentors
Service Delivery
Service Leadership
Service Recovery
Publications
2015
Sprinkles
2013
Managers as Mentors
Managing Knock Your Socks Off Service
The 9 ½Principles of Innovative Service
2012
Wired & Dangerous
2009
Take Their Breath Away
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